PRIVACY POLICY (Balanced Brain NP Privacy Policy)

Last updated: January 2025

Balanced Brain NP (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us through digital channels.

Visiting this website does not create a patient–provider relationship.

1. Information We Collect

We may collect the following categories of information:

A. Non-PHI (website data)

  • Name

  • Email address

  • Phone number

  • General inquiry information

  • Cookies, IP address, browser data

  • Analytics information through Squarespace or Google Analytics

B. PHI (Protected Health Information)

We do not collect PHI through this website.
PHI is only exchanged through secure channels such as:

  • Headway

  • SimplePractice

  • HIPAA-secure telehealth platforms

Do not submit PHI through web forms or email.

2. How We Use Your Information

We may use non-PHI information to:

  • Respond to inquiries

  • Schedule consultations

  • Improve website performance

  • Provide customer support

  • Send updates (if opted in)

We do not sell or share your information with third parties for marketing.

3. Cookies & Analytics

We may use cookies and analytic tools to:

  • Track website performance

  • Improve user experience

  • Understand traffic patterns

You may disable cookies in your browser settings.

4. Data Security

We take reasonable measures to protect your information.
However, no online platform can guarantee 100% security.
For sensitive health information, use secure portals only.

5. Third-Party Links

Our website may link to:

  • Headway

  • SimplePractice

  • Instagram or TikTok

  • Educational articles

We are not responsible for third-party privacy practices.

6. Children’s Privacy

Our website is not intended for children under 13.

7. Your Rights

You have the right to:

  • Request deletion of your personal data

  • Opt out of email communication

  • Request clarification on stored information

8. Updates to This Policy

We may update this Privacy Policy periodically.

9. Contact Us

For privacy questions:
sam@balancedbrainnp.com